Orders will be processed and, if applicable, orders will be shipped within 2 working days. In case if ordered product is not available in merchants warehouse order processing time will be 3 – 5 working days. Estimated delivery times after order confirmation by merchant bare displayed below however, delivery dates cannot be guaranteed.
In certain countries, products may not be shipped to PO Box addresses and merchant assumes no liability for failed deliveries caused by incorrect addresses, absence of the recipient, customs issues or force majeure.
Estimated delivery times (after order confirmation):
Latvia, Estonia, Lithuania: 1 working day
Finland: 2 - 3 working days
Rest of Europe: 4 - 7 working days
Russian Federation: 7- 20 working days
Unused products can be returned in accordance with the applicable terms and conditions in original packaging within 14 days of receipt. Products returned thereafter can no longer be considered for refund or exchange nor can PINS be refunded unless specified otherwise. In order to return your reward, please contact the merchant through the contact details displayed in your order confirmation notification to declare return and have your PINS or PINS & cash (only if applicable) refunded. In case of physically damaged products shipped via UPS, FedEx, or other courier services, you may refuse delivery. Any damage found after opening your packages and examining the merchandise should be reported to the relevant courier service and merchant within 48 hours after delivery in order to start the replacement or repair process. If you receive damaged merchandise, always keep the shipping cartons and documents until your claim has been acknowledged and settled. For additional information regarding product specific warranties and replacements please refer to the general terms and conditions.